Terms & Conditions

 

Shipping:

 

  • All items purchased will be insured and shipped via guaranteed services.
  • Shipping prices will be calculated upon check-out.
  • Courier may vary depending on your location and dimensions of the parcel.
  • A confirmation email will be sent to you upon purchase.
  • You will be notified by email when your purchase has been shipped and delivered.

 

 

Tax & Duties:

 

  • Chong Gallery does not covered or is responsible for any import duties when receiving an item abroad.

 

 

Returns & Refunds:

 

  • If there is any problem or issue with your purchase, please contact the Gallery within 24 hours.
  • We only accept returns if the item did not match the description.
  • Return options includes: replace damaged item (If it is in stock), store credit, or a full refund.

 

 

Damages:

 

  • All items are insured during transit in case of damages, loss, or issue with the delivery.
  • As soon as the delivery is signed by the recipient, Chong Gallery will no longer be responsible for any missing items.
  • If the item arrives damaged, please contact Chong Gallery within 24 hours.

 

 

Payments :

 

  • Credit Cards
  • Bank Transfer (Please contact us)

 

 

Photography:

 

  • All images used are taken by Chong Gallery unless stated.
  • These photos are owned by Chong Gallery and cannot be used elsewhere.

 

 

For any further information or request, please contact us by email on (contact@chong-gallery.com).